ANALISIS HASIL RAPAT TINJAUAN MANAJEMEN (RTM) AUDIT MUTU INTERNAL DI UNIVERSITAS 17 AGUSTUS 1945 SAMARINDA

Abstract

Quality assurance is a crucial element in the administration of higher education to meet national standards and enhance competitiveness. This study analyzes the results of the 16th Internal Quality Audit (AMI) Management Review Meeting (RTM), conducted at Universitas 17 Agustus 1945 Samarinda during the even semester of the 2023/2024 academic year. This audit aimed to evaluate the compliance of the internal quality assurance system's implementation with established standards. The method employed was a descriptive and evaluative audit of 11 out of 14 existing study programs; three programs could not be audited as they were newly established. The audit covered three main quality standards—teaching, research, and community service—which were detailed across 24 indicators. The audit results indicated that the majority of findings (69%) originated from the education standard, followed by the community service standard (19%) and the research standard (12%). Significant recurring findings included issues related to the Annual Activity and Budget Plan (RKAT), the lack of satisfaction surveys from various stakeholders, and human resource (HR) development. The primary recommendations focus on strengthening the Internal Quality Assurance System (SPMI), improving study program governance, enhancing HR development, and increasing the quality of research and community service.

Keywords: Internal Quality Audit, Quality Assurance, Higher Education.