ANALISIS PENERAPAN PENJAMINAN MUTU DI PERGURUAN TINGGI

Abstract

Quality assurance in higher education is supposed to be the safeguard that ensures students receive a meaningful, credible, and standards-driven education. From self-serving internal assessments to the absence of globally recognized standards, the mechanisms universities rely on to “assure quality” often fall well short of the mark. The primary concepts, structures, and procedures associated with quality assurance in higher education are extensively addressed in this paper. To improve student learning outcomes, institutional reputation, and overall accountability, it examines the changing landscape of higher education and the growing emphasis on quality. The introduction of the paper defines quality assurance in the context of higher education, emphasizing its complexity and the range of stakeholders it involves. It explores the numerous quality dimensions—both academic and non-academic—and their importance in promoting a well-rounded educational experience. The paper then addresses the essential tenets and strategies that support quality assurance. It looks at internal quality control approaches that enable institutions to regularly review and enhance their educational practices, such as faculty development, curriculum design, and self-assessment. To further promote openness, comparability, and accountability across higher education institutions, external quality assurance, including accreditation, benchmarking, and regulatory frameworks, is being investigated as well.