INOVASI PELAYANAN ONLINE AKTA KELAHIRAN MENGGUNAKAN AKUN SIAP KAWAL PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KUTAI TIMUR

Angriyanti Nirwan, Hairuddin Hairuddin, Theresia Militina

Abstract


Keywords: Innovation SIAP KAWAL, Online Birth Certificate, Service

 

ABSTRACT

The purpose of the study was to determine the innovation of online birth certificate making services as well as the advantages and disadvantages for people in the city of Kutai Timur. The results of the study show that online birth certificate service innovation is a service strategy to make it easier for people to make birth certificates. In terms of time and place, people can register a birth certificate anytime and anywhere. The conclusion of the study shows that online innovation is expected to facilitate the community in making birth certificates.

 

 


References


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Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik. Diakses dari https://peraturan.bpk.go.id/Home/ Details/38748/uu-no-25-tahun2009


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