AKUNTABILITAS KINERJA PEGAWAI TERHADAP PELAYANAN PUBLIK PADA KANTOR KECAMATAN SANGATTA UTARA KABUPATEN KUTAI TIMUR

Rohandi Yusuf Palandrai Salasiah

Abstract


The Purpose of this research is to find out the factors that affect the implementation of the accountability employees performance in providing public services. To obtain the data authors do the research.

     The results showed that the performance of a good officer and a good accountability process can be implemented. Then the last factor is the employment period. The presence of some employees with a relatively minimal working period makes the cause of the lack of understanding of the benefits of accountability to change the pattern of performance for the better. However, the existence of a workforce with experience of employee employment is considered much expected to guide employees who have a relatively minimal working period.

     The need to increase understanding of the importance of accountability in an organization will be better if started early.

In addition, socialization is required regularly to the performance patterns based on the principle of accountability that makes understanding of accountability can be improved along with the employment period of employment.

 


Keywords


Accountability performance, Public Services

Full Text:

doc

References


Abdullah, Faisal,2009. Jalan Terjal Good Governance :Prinsip, Konsep& TantanganDalam Negara Hukum. Pukab :Makassar.

Dwiyanto, A. Partini, Ratminto, B. Tamtian. W..Kusumasari, B. Nuh. M, (2002), “ReformasiBirokraspublk di Indonesia” PusatStudikependudukandankebijakan UGM, Yogyakarta

Dwiyanto, Agus. 2001. ReformasiBirokrasiPublik di Indonesia. Yogyakarta. Gajah Mada

Echlos, Jhon. M. dan Hassan Shadily.1986.KamusUmumBahasaInggris- Indonesia. Jakarta: PT GunungAgung.

Faisal, Sanapiah. 1999. Format-Format PenelitianSosial.Jakarta:RajaGrafindoPersada

Jabbar,josep. G. danO.P.Dwivedi. 1989. Publik service Accountability, A Comparative Perspective Connecticut: KumarianPress.Inc.

Kumorotomo,Wahyudi.2005.AkuntabilitasBirokrasiPublik :Sketsapadamasatransisi.Yogyakarta:PustakaPelajar.

LAN dan BPKP, Modul I. 2000.Akuntabilitasdan Good Governance.

MENPAN.Nomor 63 Tahun 2003, Prinsip-prinsipPelayanan.

Moleong. 1996. MetodologiPenelitianKualitatif, Bandung. RemajaRosdakarya.

Moekijat. 1995. ManajemenPersonalia. Jakarta :Ghalia Indonesia.

Moenir, H. A. S. 2001. ManajemenPelayananUmum di Indonesia. Jakarta :BumiAksara.

Naingggolan, H. 1987. PembinaanPegawaiNegriSipil. Jakarta : FEUI.

Pasolong, Harbani, 2007.Teori AdministrasiPublik. Bandung :Alfabeta.

Raba,Manggaukang, 2006. AkuntabilitasKonsepdanImplementasi.Malang : UMM Press.

Ratminto ,WinarsihSepti Atik,2005. ManajemenPelayanan :Pengembangan Model Konseptual, Penerapan Citizen’s Charter danStandarPelayanan Minimal. Yogyakarta: pustakapelajar

SANKRI,2004. LandasandanpedomanPokokPenyelenggaraandanPengembanganSistemAdministrasi Negara.. Jakarta: LembagaAdministrasiNegara .

Sudarto, Aman. 1999. AnalisisKinerja. Surabaya :Diklat Prop. Dati I Jatim.

Suryono, Agus. 2001. “BudayaBirokrasiPelayananPublik”. JurnalAdministrasi Negara. Vol. 1 No. 2. Malang. JurusanAdministrasi Negara. FakultasIlmuAdministrasi. UniversitasBrawijaya.

Sinambela, PoltakLijandkk. 2010.ReformasiPelayananPublik. PT BumiAksara. Jakarta.

Syafie, KencanaInu. 2001. PengantarIlmuPemerintahan. Bandung: ReflikaAditama.

Sampara, Lukman, Sutopo. 2003. Pelayanan Prima Lembaga Administrasi Negara RI. jakarta.

Sampara, Lukman, Sugianto. 2001. PengembanganPelaksanaan Pelayanan Prima.LAN RI. Jakarta.

Undang – undang Republik Indonesia, Nomor 5 tahun 2014, Aparatur Sipil Negara.

Widodo, Joko. 2001. Good Governance :AkuntabilitasdanKontrolBirokrasi. Surabaya. InsanCendikiawan.

Waluyo, 2007.ManajemenPublik (Konsep, aplikasidanimplementasinyadalampelaksanaanOtonomi Daerah). Bandung, MandarMaju.


Refbacks

  • There are currently no refbacks.