ANALISIS KOMPARATIF ATAS IMPLEMENTASI SISTEM PENJAMINAN MUTU INTERNAL DI UNIVERSITAS ABC

Abstract

This study presents a comparative evaluation of the Internal Quality Assurance System (SPMI) implementation at Universitas ABC across the 2022 and 2023 academic monitoring periods. The analysis evaluates 24 higher education standards spanning instruction, research, and community service under the Penetapan, Pelaksanaan, Evaluasi, Pengendalian, dan Peningkatan (PPEPP) framework. Utilizing a descriptive comparative design, empirical data were gathered from institutional monitoring reports, internal quality audit findings, and Management Review Meeting (RTM) records. The findings demonstrate a significant positive shift in Education Standards, where administrative compliance, syllabus availability, and graduate competency evaluations rose from a baseline realization of 50–60% in 2022 to 70–100% in 2023. Research Standards showed moderate advancement, driven by full peer-review execution and enhanced scientific writing workshops, whereas Community Service Standards experienced persistent stagnation at 40–50% realization across both cycles. Critical systemic barriers include decentralized physical documentation, delayed departmental roadmap authorization, and low external grant capture rates. To maintain continuous quality improvement (Kaizen), the institution must implement digital quality management platforms, enforce faculty roadmap integration, and strengthen institutional grant support.