The Role of Risk Assessment Based on Business Performance Reports as a Pillar of Sustainable Growth at PT Jasa Raharja Samarinda Branch

Abstract

This study aims to analyze the implementation of risk assessment based on the Monthly Business Report (Laporan Hasil Usaha – LHU) of PT Jasa Raharja Branch  Samarinda, focusing on liquidity, solvency, and profitability. Through financial ratio analysis and a review of top inherent risks, the study identifies critical issues affecting financial performance, particularly the rise in gross claim expenses. Findings show that while revenue from mandatory contributions (SWDKLLJ, KD, and fines) exceeded cyclical targets, the increased number of accident claims—especially among productive-age individuals—has resulted in a higher-than-expected underwriting cost. Risk events such as ineffective traffic safety campaigns and insufficient stakeholder engagement were identified as key contributors. As a response, mitigation strategies including joint safety forums and educational campaigns were initiated. The results suggest that while liquidity and solvency are currently stable, profitability is under pressure due to rising claims. Therefore, a proactive risk management approach, emphasizing stakeholder collaboration and safety education, is essential to ensure sustainable organizational growth.